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Service Tiers
1
Remote Only
Get fast, reliable help whenever you need it. Our team handles troubleshooting, proactive monitoring, and system adjustments remotely, keeping everything running smoothly without disrupting your day. Unlimited requests, zero fuss, consistent support you can rely on.
2
Remote + On Site
All the benefits of unlimited remote support, plus scheduled or reactive on‑site visits included as part of your plan. Ideal for buildings or teams that need hands‑on assistance.
From hardware checks to physical fixes, without unexpected call‑out costs or delays. Complete peace of mind, wherever the issue is.
3
Project
For anything outside your day‑to‑day support needs, including upgrades, additional coverage, new installations or one‑off improvements.
You get clear scoping, transparent pricing and a well‑managed process from planning through to completion.
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