COVID-19 Update

Due to the recent government announcement of the Manchester and Greater Manchester areas entering tier 4 lockdown, as a measure to protect our community and ourselves, we will only be able to provide an onsite service where absolutely essential.

We will be continuing to offer our full range of services remotely. Should you have any questions, please feel free to contact us.

Why use us?

We could tell you all the reasons why you should use us over anyone else (and we probably will), but the truth is that’s what every other IT support company does. So instead how about we focus on what we do, and let our clients tell you why you should use us.

No hesitation in recommending First Contact. The hard wired network solution they have installed for me is really reliable, great follow up support, friendly and efficient, clean and tidy installation. There’s no question in my mind that it has delivered what i asked for and i would highly recommend them.

Matt Walsh Consultancy

Our services

First Contact has been helping businesses and private customers for almost twenty years. This wealth of experience means that we have the right solution for your IT needs. Our expert team can help with any IT problem, however big or small.  We understand that when something goes wrong you need it fixing as soon as possible.

We help business, organisations, schools and charities with the following services:

  • IT Support – Experienced engineers, fast response, proactive maintenance
  • IT Hardware – Experience led advice to make sure you get the best value & most reliable hardware
  • Software – Guidance on the right software for your business as well the right licensing to save you money and make sure you are compliant
  • Network Installation – From an additional network socket to designing the network for your new building, we will make your network runs smoothly
  • Wifi installation – Strong, Seamless Wifi, with no black spots, simply managed and working on all your devices securely
  • Structured Cabling – Cat5e, Cat6, Data, Voice or Audio Visual, we will install neatly and to the highest quality
  • Hosted VOIP PBX – Save money with VOIP while enjoying all the features of a more expensive system, and even better it’s hosted so no ongoing maintenance costs
  • Web Design – Kickass, responsive, bespoke web design, based on a content management system so you don’t have to pay us every time you want to add/edit/remove pages
  • Web Hosting – Rock solid reliable web hosting to make sure your site stays up, with the latest countermeasures to prevent DDOS attacks included
How we helped Bob with his IT worries
Certification and Awards