# First Contact

> First Contact is a managed IT service provider (MSP) based in Whitefield, Manchester, founded in 2001. The company provides IT support, cybersecurity, cloud services, Wi-Fi and network infrastructure, VOIP, structured cabling, and CCTV/access control to over 150 businesses across Greater Manchester.

First Contact is known for proactive, jargon-free IT support delivered by an in-house UK-based team — no offshore or white-labelled support desks. Clients include SMEs, schools, and not-for-profit organisations. The company is registered as Interdata Ltd, trading as First Contact.

**Location:** 141a Bury New Road, Whitefield, Manchester, M45 6AA, United Kingdom
**Phone:** 0161 740 7400 (+44 161 740 7400)
**Email:** nopaper@fc4.co.uk
**Founded:** 2001
**Service area:** Greater Manchester and surrounding areas

## Services

- [Managed IT Services](https://www.fc4.co.uk/services/it-managed-services/): Tiered managed IT support plans for businesses, covering monitoring, maintenance, and helpdesk support.
- [Cyber Security](https://www.fc4.co.uk/cybersecurity): Layered security services including threat detection, backup, and staff awareness training.
- [Cloud Services](https://www.fc4.co.uk/cloud-services): Cloud migration and management, including Microsoft 365.
- [Managed Wi-Fi](https://www.fc4.co.uk/managed-wifi): Whole-building and mesh Wi-Fi design and installation.
- [Structured Cabling](https://www.fc4.co.uk/structured-cabling): Network cabling installation for offices and commercial buildings.
- [CCTV & Access Control](https://www.fc4.co.uk/cctv-and-accesscontrol): Physical security systems including CCTV and building access control.
- [VOIP](https://www.fc4.co.uk/voip): Business phone systems over IP.
- [Internet Connectivity](https://www.fc4.co.uk/internet-connectivity): Business-grade internet connectivity solutions.

## Company

- [About First Contact](https://www.fc4.co.uk/about): Company background, values, and team.
- [Testimonials](https://www.fc4.co.uk/): Client reviews and case studies.
- [Contact](https://www.fc4.co.uk/): Get in touch or book a discovery call.
- [Remote Support](https://fc4.co.uk/remote-support/): Access remote IT support tools.

## Insights

- [First Contact Blog](https://www.fc4.co.uk/resources): Articles on IT support, cybersecurity, and technology trends for businesses.

## Optional

- [LinkedIn](https://uk.linkedin.com/company/firstcontactmsp): Company updates and posts, primarily via Managing Director Jeremy Ross.