About us

about us

First Contact was established in 2001 by Jeremy Ross.  As a sole trader Jeremy started by building computer systems for clients and providing mobile phone connections.

Coming from a background of technical & graphical services Jeremy quickly built the business and recognised the need for supporting small to medium sized businesses in their initial start up & growth periods.

Within 12 months it was necessary to expand the team and a specialist in mobile telecomms was recruited.  This enabled First Contact to ensure that each side of the business was catered for by a dedicated person.  This philosophy stands today.  With a larger team and more clients it is now even more important to adhere to these principles.  When a client requires support on their server they will liaise with an engineer, if they require web development they will get to speak to a designer or programmer.

The ability to offer a broad range of support services means that we are able to offer a single point of contact for the majority of technical & graphical services.

As a family run business First Contact adheres to the principles of good service at a fair price.  We like to develop friendly working relationships with all our clients taking an active interest in what they do, so as to help support them further & where possible refer them business.