"A big vote of thanks to First Contact, for the recent database development work you did for me. You prefectly matched the goals I had in my head".
Dan Glickman MD - Moneytree Associates
"We have no hesitation in recommending First Contact – a refreshing change from the excuses, disillusionment and inflated bills we previously experienced".
Irwin Stern MD - Breez Ltd
To enable us to assist you via remote support you will need to download our remote support utility which will give us access to your PC.
Please be advised by inviting one of our support engineers to provide you with remote support you may incur charges. You will be advised at the end of the call of the final charge.
Charges range from £10 - £25 + VAT dependent upon the complexity & nature of the technical issue. If you are not advised at the end of the call it is your responsibility to ask your engineer what the charges will be.
Click here to download the remote support utility
Once you have clicked on the link above a new window will pop up asking you to run or save. Choose the run button, then click run again on internet explorer security warning (if it presents), this will then run the utility.
You will then be presented with a code which you will need to provide to your First Contact support agent over the phone who will then be able to remotely access your computer and assist you with your problem.