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"The First Contact team have been a great asset to us and have helped us out on numerous occasions both at times of absolute IT crisis, and also for more planned work. IT is always ok when it works, but a nightmare when something goes wrong. First Contact are experts at making sure when that does happen it is as painless as possible. Excellent response + knowledge, Excellent work, Great help every time! They have also helped with migration to new technologies, and database development work that my business depends on daily. One stop shop for IT needs, that is second to none, and I can heartily reccomend to anyone".

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Discover the advantages of 3CX software VoIP IP PBX

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It is easy to manage by system administrators as it integrates well with Windows Network infrastructure.

 

Benefits:

  • No need for separate phone cables as the phone system uses the existing data network
  • Easier to install and manage via its web-based management console
  • Far less expensive than a hardware-based PBX
  • Allows employees to hot-desk and tele-work
  • Users can configure their extensions themselves using the self-service User Portal
  • Utilize any SIP phone instead of being locked into one vendor
  • Receive and make calls via existing phone lines using VoIP Gateways
  • Save on call costs with 'out of the box' configurations for popular SIP / VoIP providers

 

 

Key Features:

  • 3CX VoIP Client – simplifies usage and boosts mobility
  • Web-based management console for easier administration
  • Unlimited extensions
  • Windows 2008 server integration – run a PBX virtualized
  • BLF - set presence and eliminate phone tag
  • MS Outlook / Salesforce.com integration – launch calls directly from your favorite CRM
  • 3CX Bridges – connect branch offices seamlessly
  • 3CX Tunnel – for easy remote connections
  • Fax server
  • Unified Messaging – receive voice mail and fax via email      
  • Unlimited auto-attendant / digital receptionist
  • Phone provisioning
  • Paging and intercom
  • Call forwarding with advanced rules by caller ID, time and type of call
  • Call queuing
  • Call recording
  • Call conferencing
  • Call parking, call pickup, call forward, dial by name

Take a product tour of 3CX Phone System for Windows.      

BOOK REVIEW:

Having just read a copy of 'The 3CX IP PBX Tutorial' by Packt publishing, I found it to be the perfect companion to not just 3CX installers, but also for any end users/clients who prefer to be able to manage some or all parts of their system.  With plenty of screen shots it not only covers the technical aspects of how to set up/manage your 3CX system, but also has loads of screen shots which makes it easy to follow and not too daunting to those less technical or just lazier readers.



We at First Contact cannot recommend this book enough - 10/10

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